TwolightTwolight support
Quick answers about playing with your partner by link, the free and Plus plans, reminders and your data. If your question is not covered, email us using the contact block at the bottom of this page and tell us your iPhone model and iOS version.
Coming soon to iPhone
Using Twolight
Start with the short setup, then answer tonight's question on the Tonight tab. Use Explore for decks, Guess Me, dates, repair and long-distance tools. The feature pages walk through each one.
Contact
Email us using the contact block at the end of this page, or open Help and contact in the app. Include your iPhone model, iOS version and what happened.
Contact us
Email support@dziby.com. Tell us the app name, your iPhone model and iOS version, and what happened. We read every message and usually reply within two business days.
Frequently asked questions
Does my partner need to pay too?
The free ritual works for both of you without paying. Plus belongs to the Apple ID that buys it. If you share an Apple Family Sharing group, your partner can use your Plus on their own phone at no extra cost.
How does playing together work without an account?
Everything travels in links. When you send a Guess Me round or tonight's answer, the link carries it. Your partner opens it in Twolight, answers, and sends a link back. Nothing is stored on a server.
How do I unlink?
Go to Settings, then Partner, then Unlink partner. Your history stays on your phone unless you choose to delete it.
I got a new phone. What happens to my history?
Twolight stores everything on the phone only. An encrypted iPhone backup (iCloud or computer) restores it. You can also export your data as a file in Privacy and data.
Why did I not get a reminder?
Check that notifications are on in iOS Settings and in Twolight's Settings, then Notifications. The reminder is skipped on evenings you have already answered.
How do I delete my data?
Go to Settings, then Privacy and data, then Delete all data. It erases everything on this phone right away.
How do refunds work?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I restore Plus?
Tap Restore on the paywall or in Settings, then Subscription. Restore finds purchases made with the same Apple ID.
Is Twolight therapy?
No. Twolight offers conversation prompts and calm communication aids. If you feel unsafe, see Safety resources in Settings.